Lesson 35, 36 – Speaking, Writing – Unit 9 The Post Office – Sách bài tập tiếng anh 11

Unit 9 sách bài tập tiếng anh 11

SPEAKING

Complete the following dialogue.

A: (1) _______________________________________________________?

B: I would like to subscribe to Hoa Hoc Tro weekly magazine.

A: (2)_______________________________________________________?

B: For a year.

A: (3)_______________________________________________________?  

B: I would like to get the magazine at home.

A: (4)_______________________________________________________?          

B: I live at 102 Tran Hung Dao Street.

A: (5)________________________________________________, please?  

B: Of course. Oh, could I borrow your pen, please?

WRITING

Rearrange the clues and write them in the blank to complete the letter below.

1. Perhaps due to their stressing work, sometimes they seem a bit cold and not very helpful.

2. The last point I would like to comment on is the attitude of some of your staff.

3. Secondly, although the parking area is large, it has no security guards and I sometimes feel insecure leaving my motorcycle there.

4. Firstly, the lobby inside the post office is too cramped and the seats are not enough.

5. Furthermore, I think it would be much better if the post office is open until 11. p.m so that customers can have more access to your services.

6. We customers often have to stand while waiting for our transactions, causing an unpleasant scene of disorder.

Đáp án

SPEAKING

(Suggested answers only)

1. What can I do for you, sir?

2. How long would you like to subscribe to the magazine?

3. Where would you like to get the magazine?

4. What is your address?

5. Could you fill this form, please?

WRITING

17 Beeston Road

Nottingham 16^th

May, 2004

Dear Sir,

I am writing to give some comments on your post office’s services.

Firstly, the lobby inside the post office is too cramped and the seats are not enough. We customers often have to stand while waiting for our transactions, causing an unpleasant scene of disorder. Secondly, although the parking area is large, it has no security guards and I sometimes feel insecure leaving my motorcycle there. Furthermore, I think it would be much better if the post office is open until 11 p.m. so that customers can have more access to your services. The last point I would like to comment on is the attitude of some of your staff. Perhaps due to their stressing work, sometimes they seem a bit cold and not very helpful.

I know that what you and your staff have done so far for the development of the post office is encouraging and this letter is written in the hope that your post office will be made a better place.

Yours faithfully,

Do An Duc